Can I choose my Illuminated Editions titles?
Yes! All of the ILLUMINATED EDITIONS tiers (from ONE ILLUMINATED EDITION to ALL TEN ILLUMINATED EDITIONS) come with your choice of titles. We will send out surveys after the campaign to pick your titles.
Last updated: March 16, 2023 12:27
Are there still signed or sketched editions available?
Currently, no – but we have a waiting list for cancellations. Please email us at [email protected] to be added to our waiting list.
Last updated: March 21, 2023 14:43
Can I add the clamshell from the PUPPETEER EDITION to another edition?
If you have a signed and numbered edition, you can add the PUPPETEER clamshell to your edition for $700. (That’s the difference of cost between the NUMBERED EDITION and the PUPPETEER EDITION.) Email us at info@beehivebooks to let us know you want to upgrade. Otherwise, the only way to get the clamshell is to pledge at the PUPPETEER EDITION level.
Last updated: March 21, 2023 14:45
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.